Security is useless…”
“Security is useless. The only reason we have security around is because they are constantly scaring us into believing that we need them. If we didn’t have security around us, what’s the worst that could happen? If we didn’t spend money on that garbage, we’d have more money to grow our businesses!” A direct quote from a successful Phoenix area entrepreneur.
“Why the hell do we have to do that s***, it’s useless. Besides why do we even need to be here?” This from a sekurty gard (misspellings intentional) I once managed. It was this attitude and other security blunders that forced his termination from my account several months later.
Is security really that important to the success of any business? Do we really scare people into having security in their businesses, just so we can have a paycheck? Is it true that cybercrime, theft, violence, & robberies really aren’t that important to the business? What’s the worst that could happen without us?
Many people believe that security isn’t important and it’s only a cost center. It holds people back from doing their jobs more efficiently. It costs money and doesn’t give anything back. And the worst of it… Nothing will ever happen here so why spend the resources and trouble us with that garbage?
Many business experts/consultants are quick to dismiss security as a cost center that doesn’t do anything to move the business forward and thrive. And besides, should it be taken lightly & not have the resources spent on it that could be spent on growing the business, refer to the opening statement.
That is until something happens and then it’s security’s job to stop it, even though the financial resources wasn’t given to them. And then everyone asks “why did this happen?” And the finger pointing at the security officers and managers starts, which of course we are used to. Unfortunately, it doesn’t really matter whose fault it was, it will fall upon the head of security as to the blame.
Specifically discussing Workplace violence (WPV), it is a very real possibility in any business. All sizes of businesses will have such an incident at some point. I’ve stated it before but will reiterate it here. 100% of all businesses will have a WPV incident. It may not be fatal or even injurious, but a bomb threat, hoax, or verbal assault can easily occur to any business or owner.
Now, looking at some problems that plague business. Theft, most are committed by employees. This accounts for roughly 81% of all losses. And those losses in the retail sector are over $150 BILLION per year. And how much larger can you grow your business if that money didn’t fly out the door? This is just theft of merchandise not money or robberies.
With cybercrime becoming more prevalent in today’s world, how long would any company stay in business without investing in security software for their electronic devices, both mobile & stationary? And once again, employees ignoring or bypassing the security systems, whether intentionally or for convenience, accounts for more than 80% of information lost by cybercrime. Billions will be lost by businesses in one way or another to hacking, loss, or theft of information. How much larger could your business grow with those green backs in the bank account?
In a perfect world, there would be no need for me & the millions of people who provide protection for the world & its companies. And that would be okay by me if my job was to go the way of the Dodo bird. But that’s not liable to happen anytime soon. Security, when done right and with professional diligence, are vitally important to everyone we’re around. In financial and physical terms we need to be here to safeguard businesses and employees.
Where would we be without the police, highway patrol, border patrol, and the many other agencies involved in law enforcement? Far up a creek and headed to the ends of the Earth because we don’t have a paddle. We need them to help protect the public, as security professionals protect businesses and employees.
So it is up to us as security professionals to prove ourselves, every single day that we are important to the businesses and employees we serve. From the ‘lowly’ security officers (or as the derogatory sayings rent-a-cop, guard, or Barney Fife), to those of us in the professional ranks. We need to show that what we do is important by taking an active role in the security of our company or clients.
It’s not easy to prove that we are ‘indispensable’ to them. As the old saying can be paraphrased “If we stop a crime from occurring, how does anyone know? “Therefore, we must all be proactive and learn to do what we can to prove to them that we are important to the success of the business, and not for our own ego.
Robert D. Sollars is a recognized expert on security issues, specifically workplace violence. He’s spent 32 years in the security field. Contact him at 480-251-5197 or Visit his Facebook page, One is too Many. Here you will read about other items related to security & WPV issues. Or be a twitter follower at @robertsollars2.
I May be Blind but my Vision is Crystal Clear