Building occupants unsure how to react to workplace violence

by todaystrainingblog

Here is an article that I got as a news brief on Monday the 10th. It says basically the same things I’ve been saying all along. Companies don’t have a plan to deal with workplace violence (WPV), they are not communicating it well to the employees, OR they just don’t care due to an attitude that it Can’t Happen Here.

Sooner or later it will happen there and then… all hell will break loose. When will companies, and property owners, learn they need to have a plan in place to handle the potentially deadly consequences of WPV. Not all WPV involves firearms but those are the ones that capture headlines and cause the most panic within a building.

And if you look at the statistics collected by Allied-Barton a few years ago, 83% of employees believe that their employer doesn’t have a high interest in preventing WPV and less than 70% have an actual plan in place.

These stats are sad and lead to many a lost wife, husband, son, daughter, brother, sister, or friend. Think of the heart break caused by a fatal incident. And then think of the people who may eventually be out of a job because the business owners, or C-suite, were too short-sighted to have a plan in place. And communicate it effectively to their employees.

And as for property owners of large office buildings and complexes… they need to ensure that their security officers are more than ‘observe & report guards’. They need to have the contractor providing those officers provide ‘observe, report, react efficiently & effectively officers’.

What everyone not involved with WPV issues need to understand is that WPV is not just a deadly incident involving a firearm. That’s only the ones that the media covers. More than 15 million employees are affected by WPV every year and we don’t have nearly that many firearm incidents in the United States. Many more are bus drivers being assaulted for non-robbery reasons, social workers being killed because of a court decision and someone trying to run over utility workers in a cross walk.

Building Occupants Unsure How to Respond to Workplace Violence
Buildings (07/24/15)

Although quite a number of organizations have developed emergency response plans, a new survey shows nearly 25 percent of workers still say they have no idea what to do to protect themselves in the case of an office emergency that poses a physical threat. Conducted on behalf of CareerBuilder by Harris Poll, the study shows that while over 90 percent of workers believe their office is a secure place to work, in general, 30 percent believe it’s not well protected from physical attacks. Only 40 percent noted that their organization had guidance on how to handle altercations with another person. The survey also demonstrates that while 85 percent of occupants feel their workplace is resilient against such “Acts-of-God” as fire, floods, or other disasters, over 20% report that the company does not have an emergency plan in place to respond to such an event. Rosemary Haefner, chief human resources officer at CareerBuilder, comments, “Keeping employees protected means not only putting measures in place to keep them safe, but making sure employees are aware of the policies and procedures.”

Robert D. Sollars is a recognized expert on security issues, specifically workplace violence. He’s spent 32 years in the security field. Contact him at 480-251-5197 or Visit his Facebook page,

Here you will read about other items related to security & WPV issues. Or be a twitter follower at @robertsollars2.