The Rules Part II
7. Education begins with exposure. My take on security education is simple – you don’t know what you need to know because you’re not out there asking the right people or questions, or you don’t wanna. I know some people may be scratching their heads at that. But it’s the truth. So many of us are ignorant of the threat or the tools we can use because we haven’t taken the steps to “get smart” about them.
8. Befriend your enemy. I’m not saying that you need to take milk and cookies into the state prison or send friend requests on Facebook to members of a terrorist group. But learning their techniques and practices can and will make your facility more secure in the long run.
9. Everyone has a sales pitch. Be careful of it no matter where you go or work. Your dignity and respect with clients is in the balance if you try to sell something that cuts against their bottom line interests. Even if they need it and it’s a good idea, you have to voice it in a different way than a sales pitch. A good example is a hospital. They may need a dozen armed officers because of the neighborhood, but will that invoke a sense of well-being or hospitality amongst the sick and injured that they serve?
10. Vigilance is demanded. Will you demand that from your officers or department? Or will you simply accept the fact that they’re all human and will make mistakes? An old adage that I’ve used for 25 years or so and pushed on all of my officers, much to their chagrin and the companies I worked for, is this simple line “The best isn’t and good enough never is”.
I never accept the fact that nothing can be done better than it is. There is always a way to get better or that some ner’do well can upset the best laid security plan and perimeter. Remember some mice are adept at avoiding the trap and still getting the cheese!
We need to remember these rules and try to live by them. Whether we’re in security, health care, retail, service, or transportation, it doesn’t matter. These rules need to be remembered and put into action by everyone, whether they specifically apply to you or not.
Adapt them, without changing the meaning, and keep learning from them. You’ll never know everything about your field, in today’s ever changing digital modern world that’s impossible. But you can keep learning and adapting. And in security it’s not just a suggestion it’s a standard and a mission in order to keep the client or company safe. And remember that following conventional wisdom(CW) isn’t always the bestpractice.
Robert D. Sollars is a recognized expert on workplace/school violence prevention and other security issues. With numerous interviews, blogs, articles, and 2 books he has proven himself in the security arena for more than 31 years, and 22 studying workplace/school violence issues.
He utilizes his years of field knowledge to give real life examples of incidents pulled from both his own experiences and the news headlines. Contact him through his Facebook page at One is too Many. Here you will see and read about other items related to WPV/SV as well as incidents you may not have heard or thought about.