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Month: December, 2013

Thank you

December 31, 2014
Thank you

It’s the end of an old year and beginning of a new one. Time to take stock of what you have and want to accomplish over the next year. After reflecting on everything I realized the greatest thing to me is my friends & family and what they’ve given me. And to that, and them, I’m very thankful and felt like I must say thank you.
This post is just a short little thank you to everyone who reads and follows this blog as well as on twitter, not to mention helping me with the book this past year. I will also say thank you to some of those who have helped me immensely throughout the year, and some for many years.

To my oldest friend in the world, Jerry Ramos with Allied-Barton Security. Jerry has been a friend for more than 20 years and has never failed to offer encouragement and advice when needed. He is also one of the first to sign up for the blog and twitter. Jerry also helped with reading and critiquing my forthcoming book.

Next would come Ryan Eldridge with Eagle Eye Security in Phoenix. He also read the book for me and signed up for this blog and twitter as soon as he knew about it. Ryan has also offered encouragement anytime I needed it.

One of my closest friends in the world is Mindy Mitzner. She was my co-worker at First Response in Kansas City when I was there. And even though I have left there and went blind 10 years ago, she has continued to help me with innumerable items, including her extraordinary editing and writing skills. I hope nothing but the best for her in the coming year, including a new job!

Rosie and Jen Johnson have also helped immensely this past year. They have looked up and sent me incidents of WPV/SV as well as linkedin discussions. With my JAWS program not being able to access the internet, they have been able to keep me up on the latest incidents and help to keep me involved in the field in which I love.

I would truly be remiss, and in big trouble, if I didn’t mention my wife and business partner Eileen. Suffice to say, she takes care of and assists this stubborn Missoura Mule and Klingon warrior whenever I need it. That also means kicking me in the arse iffen I needs it!

I also have innumerable others who have provided both inspiration and assistance. From the staff at ACBVI (Arizona Center for the Blind & Visually Impaired) to the Salvation Army (during my bell ringing), to just being friendly and caring. Thank you all for your friendship and love.

The last thing I will mention here is that Today’s Training LLC/Sollars Security Shield is no longer in business as of today. I will continue to write, speak, train, & consult just not on a high paying basis. Please be looking for my new book in the next month or so when it comes out, ‘one is too Many: Recognizing & Preventing Workplace Violence’. And as always, I will offer advice and consultation to anyone who needs/wants it.
This blog will continue for a long time, so please keep tuning in and reading. And if you want to get the word out, then re-tweet or pass along the address/postings as you wish. That would definitely be a very big thank you from me.

Robert D. Sollars is a recognized expert on workplace/school violence prevention. He has appeared in more than 130 media outlets in the past 30 years of being in the field and 22 studying, writing, and speaking about WPV/SV.
He utilizes his years of field knowledge to give real life examples of incidents pulled from both his own experiences and the news headlines. Let him do this for you as well. Contact him at 480-251-5197 or visit the website at;
http://www.sollarssecurityshield.com
http://www.Facebook.com/TodaysTraining
http://www.Facebook.com/OneistooMany

Internet Safety/Security

December 27, 2013

Internet Safety/Security

 

                Everything we do nowadays is on-line. We connect with friends on –line, in innumerable ways. We bank on-line. We book our vacations. We do research. We get directions. We order Christmas, birthday, & other gifts on-line. Where would be without the internet and the innumerable choices we have to do things?

                To a confirmed pessimist it may be a much safer world if we didn’t have the internet! Terrorists wouldn’t be able to communicate as well. WE wouldn’t have the 24 second news cycle. There would be no cyber bullying or other such things. And no one could steal out personal information as easily as they do.

                So what can we do to protect ourselves while we are ‘surfing the web’? There are several things we can do to secure ourselves and our bank accounts while we do it all on-line. But we have to be aware of what is out there and how those ner’do wells can get to it.

 

WiFi

                If you decide to log on while at McDonalds or Starbucks, you absolutely must ensure that the WiFi network you’re logging onto is secure or it’s useless! Cyber criminals can ‘hijack’ your signal from an open network just quickly as if you gave them access to your passwords! And if they do that and you’re banking or shopping…

                Going along with this is radio frequencies within your home and such things as your baby monitor. It’s not out of the realm of possibility that someone can be driving up and down your block looking for a signal they can pick up and hijack. It does happen with cell phones, baby monitors, WiFi networks, and so on.

 

Computers

                How often do you check your virus software to ensure that it’s up to date on the latest ones out there? Hopefully, this answer will be at least once a week if not once a day. There are millions of new viruses that are floating around on a yearly basis. And while it is impossible to keep your computer 100% safe you have to do your best.

 

Malware

                Having malware on your hard drive is just like having a virus on it, if not the same thing! It can hijack your web browser and switch you to a different website that isn’t secure where it’ll prompt you to put in your information, just so they can spend your hard earned money!

                And some malware can be used to ‘force’ your computer to do its dirty work. In other words, it’ll use your ip address to try and hack others – all leading back to you. And you probably won’t be aware of this until the FBI or DHS shows up at your door and confiscates your computer for years on end!

                Another aspect of malware is to run a complete and total virus scan. This will allow your computer to find, and hopefully, destroy any viruses and malware on the hard drive. You may have to take it to a computer shop and have them do a ‘deep cleaning’ of the hard drive to discover and eradicate such items.

                Also, check your ‘cookies’ and browsing history. While a forensic examiner can find out all of that stuff, the common person can’t and by eliminating the ‘cookies’ it makes it harder for someone, or some computer, from planting malware or a virus on your hard drive without you knowing it.

 

            Clients rely on the 30 years of skills, knowledge, & expertise of Sollars Security Shield to ensure the safety and security of their property and their most important asset’s – their people. He helps these companies to avoid the multi-million dollar lawsuits that can result from a single incident of WPV.

            Robert D. Sollars is a recognized expert on workplace/school violence prevention. He has appeared in numerous media outlets in the past 30 years of being in the field and 20 studying, writing, and speaking about WPV/SV.

            Robert utilizes his years of field knowledge to give real life examples of incidents pulled from both his experience and the news headlines. Let him do this for you as well. Contact him at 480-251-5197 or visit the website at;

www.sollarssecurityshield.com

www.Facebook.com/TodaysTraining

www.Facebook.com/OneistooMany

Defining what WPV is?

December 22, 2013

Defining what WPV is?

 

                To most people, this would simply mean that someone walks into the business and starts shooting and killing co-workers. Unfortunately, it’s not that easy to put this issue into a hole. And just unfortunately, it’s not as easily understood or recognized by people,, much less those who should understand it the most – business owners, managers, and even security professionals.

                Workplace Violence (WPV) takes many forms within the business as well as outside the business. I realize that this may be a concept that most people aren’t familiar with, so let me elaborate upon the kinds of violence within businesses and how they constitute WPV

 

Where it occurs

                WPV, as I’m sure you’re tired of hearing me trumpet, can happen anywhere, to anyone, at any time, for any reason. This means that it can happen both at and away from the business! An example is this incident that occurred in Phoenix in August of 2012;

                2 employees of a school district had been arguing for months and nearly coming to blows while at work. One co-worker went to the other’s home and dropped off several pipe bombs in the driveway. Fortunately, neither went off effectively and no one was injured. This shows that if something occurs because it started at work, then it is WPV.

 

What Constitutes WPV

                So the question now comes to what actually constitutes WPV. Again, the perception, from practically everyone you ask, is that it only occurs when an employee brings a firearm into the business and begins seeking retribution & revenge upon those who ‘wronged him/her’. That is not even close to the magnitude of what actually entails the many facets of it.

                WPV, even in its narrowest form, takes in ANY event that could possibly lead to or incite violence within the workplace. In other words, look at these and think about whether or not they could either cause or cause someone else to commit violence in some form or another;

Harassment, of any kind (including sexual)

Threats, from bombs and personal to innumerable others

Arson

Bullying, remembering that those being bullied may act like a trapped rat when backed into a corner

Verbal assaults, including dressing downs by supervisors, co-workers or customers/patients

Actual physical assaults, and I’m sure I don’t need to elaborate here

And throwing a pencil at someone because you’re angry – YES

 

                These are a few of the many angles that WPV can and does take within the business. I stated in a post last week that 100% of all businesses have been affected by WPV. If you look at those ways that it can happen you can fully see how it occurs in every business, even one person companies.

 

Who causes it?

                While most publicized incidents of WPV are because of co-workers, the truth is more than 85% of all incidents are because of other crimes. There is some debate on the exact number, but the average is between 75 or 85%.

                The other people who cause incidents of WPV are as follows, and I have touched on these before, but to re-fresh your memories;

Significant others

Customers

Patients & students (only 2% but 85% of injuries and lost time)

Supervisors, managers, & owners

http://www.nydailynews.com/news/national/country-singer-shot-dead-nashville-bar-article-1.1528106#ixzz2lsOdqU5i

Co-workers

 

Conclusion

                WPV is an ever present issue and ghostly specter looming over businesses like a ghoul. Because of the numerous ways it can happen, businesses can lose money in just as many ways as WPV can occur.

                Lawsuits from sexual harassment, bullying, threats, verbal assaults from customers and co-workers, and even teasing (both good natured and mean (.

                Remember my old stand-by saying from above;

Anywhere – Both on and off the business property

Anyone – Doesn’t matter who you are, you can be a victim even if it’s only a verbal dressing down by an upset customer!

Any time – Fatal incidents of WPV have occurred at all hours of the day and night. From day break safety meetings to quitting times.

Any reason – With the innumerable reasons for mental health, disparate treatment, and all the others pinning it down to just one cause doesn’t work.

 

            Robert D. Sollars is a recognized expert on workplace/school violence prevention. He has appeared in more than 130 media outlets in the past 30 years of being in the field and 20 studying, writing, and speaking about WPV/SV.

            He utilizes his years of field knowledge to give real life examples of incidents pulled from both his own experiences and the news headlines. Let him do this for you as well. Contact him at 480-251-5197 or visit the website at;

www.sollarssecurityshield.com

www.Facebook.com/TodaysTraining

www.Facebook.com/OneistooMany

Diary of a plot

December 3, 2013

Diary of a plot

 

            These fictionalized diary entries are from a chapter in my book ‘One is too Many’. It will be published shortly, I hope. All names in here are pulled from the thousands of accounts of WPV incidents that I’ve collected over the past 22 years or so.

 

March 20 – 3rd shift won’t be easy here, but it’ll work for now. I’ve been told that I have a shift of squirrely workers so I best get out there and start meeting them!

 

 March 23 – Dad wasn’t kidding, these are a bunch of squirrely workers! It is definitely a bit eclectic! It’ll take some getting used to these personalities, business school definitely didn’t tell me about this!

 

March 30 – …others well… There is only one or two that really kind of bother me. Richard Reilly and Sandra Boil, they’re both a bit close to the edge if you ask me, but I’m not a psychologist.

 

April 10 – It does not help that Reilly has really started acting weird lately. Don Jackson told me he muttered a threat to him under his breath. I’ll have to keep an eye on him.

 

April 30 – Things are really going well. I’ve learned a lot about almost everyone here except Boil and Reilly. Boil still sits alone most of the time and Reilly is starting to get on my nerves about stuff. Also his production is becoming increasingly erratic.

 

May 10 – Well I just had a long talk with Boyle. I didn’t realize that things were so bad with her and her husband. It took a bit of coaxing and candid talk about her work performance but…

 

May 15 – I sat Riley down and tried to talk to him about his work issues. His concentration is off and he is constantly walking into and tripping over things, like he’s drunk! I checked him and he’s not. Sent him for a drug test yesterday and it came back negative for anything…

 

May 29 – I had to fire Riley this morning. …mumbling something about everyone was out to get him and he’d take care of the problem later.

June 3 – When I came in tonight, there were security guards everywhere! Dad said that Riley had called and said that he was going to shoot up the place. Scary stuff to be sure. I’m glad that dad has ordered a lock down of the factory, but man it’s going to get hot in here without the doors open!

                Oh my God, I hear gun shots. There he is and he’s got a gun! He’s shooting everyone in sight. He just walked by Boyle and Hoolihan. He’s coming this way! Oh N…

 

Gunman kills 3 wounds 2 at plastics plant

Compiled by: Trent Margolies

Today’s News On-line

Monday 8:54AM

 

Any Town and state – A gunman walked into the Morris Modern Plastics manufacturing plant this morning and shot 5 people. Initial reports are that 3 are dead, including the daughter of the plant owner and the gunman.

 

                The alleged shooter has been tentatively identified as Richard Riley, 43, a former employee of the plant. He was supposedly fired a week ago.

 

                ‘This is all so sudden and we never expected it!’ said one worker who didn’t want to be identified. Another employee, Garret Preston, stated that ‘There were security guards everywhere for the past couple of days, but no one expected Riley to do this.’

 

 

            Clients rely on the 30 years of skills, knowledge, & expertise of Sollars Security Shield to ensure the safety and security of their property and their most important asset’s – their people. He helps these companies to avoid the multi-million dollar lawsuits that can result from a single incident of WPV.

            Robert D. Sollars is a recognized expert on workplace/school violence prevention. He has appeared in numerous media outlets in the past 30 years of being in the field and 20 studying, writing, and speaking about WPV/SV.

            Robert utilizes his years of field knowledge to give real life examples of incidents pulled from both his experience and the news headlines. Let him do this for you as well. Contact him at 480-251-5197 or visit the website at;

www.sollarssecurityshield.com

www.Facebook.com/TodaysTraining

www.Facebook.com/OneistoooMany