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Month: June, 2013

The 5 biggest security issues facing American Business

June 28, 2013

 

The 5 biggest security issues facing American Business

 

                It’s the middle of the year and you may be thinking that these kind of lists belong at the end of December or the beginning of January. In most cases you may be right, but in this case it’s never a wrong time to discuss business and the potential loss of lives and monetary expenses.

                I was thinking about this topic and I developed a top 5 list of the biggest issues that are facing both security professionals and business in general. And while these are all security related, they definitely relate to business because they can cause it to fail.

                Here are your top 5 threats, as I see them, and they are listed in no particular order;

 

Workplace Violence:

                You may not think about this one very often. As a matter of fact, it is probably one of the lowest priorities in a business owners/executives mind. But it should be uppermost because the financial risk it can take. The loss of public relations, money, time, and lives should put it higher on their list.

                WPV takes many different angles and has a great many facets to it. Like with most things, if you don’t study it thoroughly you won’t fully appreciate all of it. And this is where most owners/executives fall short in their appreciation of their security or HR depts.

 

Finding Competent people:

                In our marketplace with everyone being paranoid and overly sensitive about literally everything, hiring the right people can be a nightmare! You can’t ask that or this. You can’t find out about this or that. We are so constrained by government legalese and ‘lawyers that we can barely move about and do what we need to do to keep our businesses moving smoothly. And sometimes the government puts roadblocks in our way to stop us from being successful.

                From the new health care law, to immigration, to harassment, and other government nonsense and red tape. The EEOC. NLRB, and other federal agencies (and some state ones) put new rules, laws, and regulations in place that do absolutely nothing but hinder us hiring the right person for a job.

 

Cyber/IT Security:

                One area that I’m not well versed in but this is one of those areas that we need to worry about. With the Chinese, North Koreans, Russians, Islamists, and too many others to name, attempting to try, and succeeding in far too many cases, it’s a wonder that our computers work at all!

                And
unfortunately we are usually about 2 steps behind the hackers and those who try to ‘worm’ their way into our files. And while it is the government who is the biggest victim, private firms have just as much vulnerability as the government.

                Even security companies, local & regional, will become targets if someone needs to do something illegal. They can easily hack into our computers and take the information about either high valued clients or the personal information of our employees.

 

Internal Theft:

                Yet another way that unscrupulous employees and thieves try to get something for nothing. Many times the company has a lack, or lax, of good security measures that allow this to happen. Other times it’s a matter of the criminals coming up with something new to access the building.

                As any security professional can tell you, it is a triad of things that allow for a company’s vulnerability for theft. Opportunity, motivation, and the capability of the individual to commit the crime. These things all combine to allow someone to do their crime.

                And one last thing on this. If the employee or other individual, feel entitled to have what you have, then they’ll try and take it. From shoplifters to organized gangs of thieves doesn’t matter. The attitude of feeling entitled is rampant in our world.

 

Legal Ramifications:

                Government and lawyers are always trying to make themselves needed. Government to take care of us from ‘cradle to grave’. Lawyers are there to ensure that we do everything by their moral compass’ doesn’t matter what the real world says or calls for.

                Too many times, there are laws, rules, & regulations that have no common sense approach to them. And we as security and professional people just have to deal with it.

 

Conclusion:

                That’s your 5 biggest worries in the security/business world today as I see them. I believe that ner’do’wells, miscreant’s, and hooligans are everywhere around us. They will wait to pounce until our guard is down. And even the best security company or the most highly trained security professional you know can’t stop all crime. The best we can do, and hope for, is too lessen the liability and reduce the risk of an incident.

 

                Need to know how to reduce your risk of crime? Contact us at Sollars Security Shield and we can help you! And if not, we can refer you to someone who can.

http://www.sollarssecurityshield.com

Designing a PSP (Physical Security Program)

June 25, 2013

 

Designing a PSP (Physical Security Program)

 

                Most business owners and entrepreneurs don’t think much about security when they start a business. Other than turn the lights off and ensure the doors are locked when they leave, they don’t put much thought or effort into security. And that’s too bad.

                What most of them, and even C-suite executives, think about is how much it will cost, not how much it will save them. They look at the immediate loss in terms of money and not at the long term prospects of loss of resources/people.

                And going along with that is actually designing a good PSP (Physical Security Program). It takes a bit of time, effort, thought, and financial resources (most of the time) to design a good program that will resist loss and give the business owner some Return On Investment (ROI). Seems like an irony to say that security can be a good ROI, but it can be a profit center and not a cost center, if done properly.

 Getting Started

                So the first thing you need to do when beginning to design your program is determine what the vulnerability is of your business. This comes in several ways, including location. You have to think about your enterprise and the crime specifications of that business i.e. pawn shops or payday loan stores. On the other hand a cookware and cookbook store could possibly be much less vulnerable to any crime.

                If your business is in a high crime area, then you’ll have to take different precautions than if your office inside of a ‘Class A’ area. If you don’t know a Class A is a very high rent area such as the Country Club Plaza in Kansas City, West Gate in Glendale Arizona Or Avenue of the Americas in New York City.

 What do you Need?

                This is another question that will vary greatly within your business and location. If you’re in the jewelry business in an area of the city such as Troost Avenue in Kansas City then that’ll be different than being in the Empire State Building in new York.

                If you are a standalone business, in a strip mall area, then you’ll probably need alarms, access control, sufficient lighting (yes lighting), landscaping, and other items that make it hard for someone to hang around to plan a robbery or other crime. And these are just as varied as the kind of business and location that you’ll have.

                Other things that you need to look for when renting space, for any kind of business, are not as varied – except within the individual items themselves;

Doors – what kind & are they safe/secure enough

Locks – are they sufficient for your business?

Cameras/CCTV – Is all parts of the business covered and blind spots outside doors eliminated?

Security officers – you may need some physical protection ‘who ya gonna call?’

Inventory handling

Cash Handling

Employee safety

Policies & procedures for everything

 

                Is it absolutely necessary to think about all of these things? Yes it is. If for no other reason as to eliminate them from being used in your business. It’s always better to over protect at first and then cut back than not have enough to cut costs and get ‘bit in the butt’ from an issue!

 

How do I know what I need?

                This is not a professional plug, but most of the time business people just don’t know what they’re doing. It’s best to call in a consultant (not a sales person) to give you an assessment of what you need. A good consultant will give you several options, usually from inexpensive to very expensive.

                A consultant is independent, hopefully, and is objective in what they report to you in the way of pre-cautions. I mentioned not to have a salesman come to your business and give you an assessment. Not that they are dishonest, but they do need to sell their product in order to make a living. If possible you could call in someone who is well versed in security that is a friend of yours, just ensure that they are experienced in physical security.

                Another good resource is calling the police and asking a Crime Prevention Officer to come to your business. They often, not always but often will perform a survey for free. They won’t give you the same information, or detail, as a security consultant, but they will give you enough to get you started on it. And it will also help you to prevent immediate crime in or around the business.

                 Need to know more about securing your business? Call Sollars Security Shield and we can help. And if you’re not in the Phoenix area, then you can call ASIS International find ask for a list of consultants at 703-518-6200

The Employers Obligation & Responsibility for WPV

June 21, 2013

 

The Employers Obligation & Responsibility for WPV

 

            It still amazes me to no end that employers, especially those in the C-suite, are so in denial about WPV. They simply refuse to believe that it can happen to them and their business/location.

            I’m not completely sure of why they continue to deny the possibility. I do realize that most of the C-suite is sequestered away from the real world and don’t pay much attention except to the P & L reports. That is unfortunate. They do have to realize that preparing the company, which means spending money, to plan for WPV will save their financial bottom line in years ahead.

            Another thing that I have said for several years is ‘If you ignore a problem and stick your head in the sand like an ostrich, don’t be surprised if you get bit in the butt!’ And with WPV it is so true. And if you get bit in the butt, it can be in many different ways – remember BP and the oil spill? Do you remember the firestorm that erupted over the CEO’s lack of re/action?

            While I’m not a great proponent of government, they have set forth some very good guidelines and rules for helping employees stay safe at work. These take the approach that the employer is responsible if an employee gets hurt on the job in an incident of WPV.

 

Employer’s Responsibility:

            The employer’s responsibility is spelled out in what is called the ‘General Duty Clause’. It states in no uncertain terms;

             Each employer shall furnish to each of his employees employment and a place of employment which are free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees.

            This means that the employer must provide a place for the employee to work that is safe no matter what. If they don’t have a worksite that is safe, then they can be sued by the Equal Employment Opportunity Commission or privately by the employee.

            And just because the term is in that statement of recognized hazards, doesn’t mean that WPV can’t be sued over. If an employer denies or refuses to see a problem then that means they are short-sighted not because the hazard isn’t recognized.

 

            Definition of Workplace Violence:

            I have stated for a number of years that many incidents that aren’t considered WPV by most people should be and actually are WPV. What are those, you ask? Simple. And will let another organization spell them out for you – Workplace Violence Research Institute of Palm Springs, Ca.

Any act against an employee that creates a hostile work environment and negatively affects the employee, either physically or psychologically;

Physical assaults

Verbal assaults

Threats

Coercion

Intimidation

All forms of harassment.

 

            These can be taken in many forms. It is up to the employer, and their agents (supervisors, managers, & so on) to ensure that none of these are taking place. If they allow any of these they can be sued. Whether they do unwittingly or not.

 

            Need to ensure that you have a Shield to protect you from WPV? Contact Sollars Security Shield.

http://www.sollars security shield.com

www.Facebook.com/Today’s Training

or call us at 480-251-5197

Will it ever disappear?

June 18, 2013

 

Will it ever disappear?

 

                WpV is an issue that needs more understanding and the light of everyone spotlighted on it. Too many people, both security, human resources, and C-suite try to make this a complicated issue. And they try mightily to make it so. But it really isn’t that complicated. Yes, it does take time to understand, investigate, and planning to prevent it. But that doesn’t make it complicated.

                My blogs, book, and articles are not intended to be an ‘be all to end all’ treatise on the subject. It is a subject that is constantly changing and getting both easier and more complicated to figure out with each new incident. And that is the confusing aspect of WPV.

                I hope that my writings can and will be utilized by everyone involved with workplace violence. From security officers (not to mention supervisors, managers, and directors) who truly want to be professional and help their organization and clients avoid these tragic incidents. To the thousands of people who work in human resources (or personnel as we used to call it). And all the way to the C-Suite, supervisors, managers, and executives, if they can put away the denial and bean counters long enough.

                And I’m hoping that when they do read my writings they will get some value out of it. Truthfully, I’ve read hundreds of books on business, security, marketing, writing, and everything in between. Seldom have as an entire book held my interest throughout. However, there was always some nuggets of wisdom that I could pick out and utilize in my own life and career. And that’s what I’m hoping for here.

                I realize that many people, both professionals and line employees, will never like the ideas that I’ve put forth in here. Some of my ideas don’t follow conventional wisdom nor do they remain non-controversial. And to me that’s okay, I don’t mind being called off my rocker or crackpot! I’ve been called that more than a few times, before my ideas became accepted by the profession.

                What I do hope is that these ideas and words will spark you to better prepare yourself, your business, and your employees for an event that is life altering. It is traumatic and is very tragic when it happens and will lead to many other issues and problems if not taken care of. Additionally, it can cost you your business or possibly a huge financial loss, and not many businesses can stay around after an incident, especially a smaller business.

                But by sparking a conversation about WPV, maybe you can come up with ideas and plans that are better than mine and will safeguard your employees, assets, and business even more effectively. Each and every business and industry is different. It calls for an approach that is individualized for each and every one in that area. There is no ‘cookie cutter’ to stop it everywhere in every business/industry. 

                WPV is among us. It will never stop being a part of the country or criminal landscape. It doesn’t matter if firearms are confiscated from everyone or whether we become more civilized. It is here to stay. Because it can happen anywhere, at any time, to anyone, for any reason, people will find a weapon of some kind to cause murder, mayhem, havoc, & chaos in our society. From knives, dry ice bombs, even pencils and vehicles.

                So, in that case the best thing we can do is to be prepared. And that is why this book is here. To help you and your company will become better prepared to Recognize & Prevent Workplace Violence, because as the title says One is too Many.

 

                Need to prevent incidents of workplace violence? Do you need or even want to know what they are and how many ways it can affect your business? Join us at the sites below and find out.

480-251-5197

www.sollarssecurityshield.com

www.Facebook.com/Today’s Training

Twitter: @robertsollars2

Writing a DRP – Part 4

June 15, 2013

 

Writing a DRP – Part 4

 

                This is the last section of this long and continued post. I hope it will help you make some decisions in your business to save it if something were to happen. Be it WPV, tornados, hurricanes, or even earthquakes.

 

Analysis & Conclusion

                After the training, you need to have a complete and total analysis of it done. This report doesn’t have to be a novel. Like most of what I’m talking about in this book, make it simple and easily understandable by everyone who may red it. It doesn’t need to full of flowery and verbose language to tell what happened and what needs to be changed. If a 10 page report does the same thing as a 90 page report, why do the extra work?

on how to proceed in the event of a disaster and beyond.

                Again, not having a DRP is not a good idea. In order for your business to get back up and running efficiently as possible, then you need to have a plan in place for every eventuality. And while the possibility of an earthquake in Omaha Nebraska is remote, what would you do for a tornado there.

 

                To summarize here are the points to put into your DRP;

Risk to the business of each possible hazard

Prioritizing which sections are the most vulnerable and need to be recovered first

Forming your recovery groups

Ensure you know which people are critical for each action

Lines of Succession for events

 

Conclusion

                This is the conclusion of this series of blogs on writing a DRP. Writing one can be time consuming and involved. And in today’s world, you may think that it will waste too many resources to sit and write one.

                But you can’t think that way. Thinking like that is just as bad as the CHH attitude in both WPV/SV. It is dangerous and can lead to a relaxed atmosphere in which an incident may occur. And as I’ve mentioned, it can cost you your business.

                Would I recommend a software program where all you have to do is type in a few words and that’s it? No I don’t. While these programs are up-to-date and wonderful tools they are just that, tools. You should engage a consultant or at the very least a cheap copy of one to help you write one. Human eyes can do so much more than a computer program.  And software has no instincts to pull from in the pit of their stomach.

 

                If you would like to have an expert help you with your DRP, either evaluating or assistance in writing it, contact Sollars Security Shield at 480-251-5197 or see the website.

http://www.sollarssecurityshield.com

School Violence Totals for 2012- 2013

June 11, 2013

School Violence Totals for 2012- 2013

 

                Another school year is at an end. Summer vacation is something all kids look forward to, every single time. Unfortunately, it’s also the time to tabulate the carnage that occurred in our schools for the year.

                I started collecting the incidents in July last year. It started with a suicide on campus of the University of Connecticut – Avery Point. And while this was an adult fire-fighter, it was on the campus and should be counted as SV. It ended with the incident that occurred at Santa Monica College on Friday June 7th.

                And I have to say, I don’t hear even a tenth of the incidents that occur in the country. For example, I got a news alert from Google a couple of weeks ago. It stated that one school district has a rash of shootings on the last day of school! How many of these incidents now make the news? The answer is not many – unless it’s a slow news day for other items. And I don’t count incidents of bullying or such. I only count incidents that are violent or threaten to become that way. And unfortunately, there are far too many of them.

                I count incidents of attempted assault, assault, bomb threats, vandalism which causes disruption and is itself threatening, and kids bringing weapons to school or making threats of the same. There are just way too many of those last incidents. And I count incidents in which parents make a scene and assault kids, administrators, or teachers on school grounds. I counted the incident from earlier this year when a man, who police were looking for, assaulted 4 ROTC cadets in Mesa Az. While they were raising the flag.

                In Wisconsin, a small city close to Eau Claire instituted a policy of fining the parents for student bullying! This is if the parents decline to be cooperative with either the school district or police department in ‘calming’ and correcting the bullying behavior of their kids. This new ordinance puts the blame and responsibility directly on the ones who should be most responsible – the parents.

                I’ve said this since my first book was published (Never to Grow Up: Preventing Violence in our Schools). The parents are too blame in most circumstances of teenagers and kids being bullies, violent, and belligerent. This isn’t always the case, but I would wager that 95% of it is.

 

Arizona Incidents:

                In Arizona there were 24 incidents of SV that I counted. And I’m under no illusion that this all of them. Most fistfights and so on are not reported to the media, only the incidents that are violent or threaten lives are reported. The first incident happened on August 9, 2012. A girl brought a firearm to school to ‘address a problem’. It’s fortunate that the SRO interceded and stopped the incident.

                Here is a list of incidents that I collected and at the end of it is the number of dead and wounded;

Phoenix August 9           

Phoenix August 27                         

Phoenix                                                             

Tucson November 16    

Glendale December 18

Mesa 18              

Scottsdale December 19              

Tucson December 20     

Rim Rock December 20

Baghdad January 16       

Mesa January 16                               4 W

Guadalupe January 23  

Phoenix January 23                        

Gilbert January 30           3 W

Yuma February 5                             

Youngtown February 6 

Mesa February 7                             

Mesa February 8                             

Florence March 5                            

Tucson March 22                             

Tempe April 2                  

Gilbert April 18                

Phoenix April 18                             

Tucson May 1                     1 W

Arizona Incidents – 24

0 Dead 8 wounded

 

National:

                Nationally, the numbers were not so encouraging. A lot more students died than in Arizona. But if you look closely Arizona collected roughly a third of all incidents and a third of all wounded I’ve collected.

The national incidents – just the numbers are here;

76 incidents

Total      45 Dead                33 Wounded

 

                We still have a long ways to go to overcome this issue of our kids killing other kids. Be they children, teenagers, or young adults in college, they are killing each other. And it’s usually because of some reason that is circumspect at best. Hazy, gang mentality, or whatever it’s not a good thing. I will talk about gangs and why they are prevalent to our kids at a later date.

                Suffice to say, we need to work on this issue.

 

                Worried about your kids/teenagers getting wounded or killed before, during, or after school because of a school related incident? Call or write and we can provide you with a seminar to help you, grandparents, administrators, and teachers overcome this problem.

www.sollarssecurityshield.com

                I would be happy to send a list of the incidents that I have collected if you would like. Write or call me and I’ll pass it along.

Fascination with Weapons and WPV

June 7, 2013

 

Fascination with Weapons and WPV

 

                Warning signs are always open to interpretation in the workplace. What will be a warning sign to one supervisor or co-worker is just a quirky employee to another. The one thing that needs to be done, quirky or a sign is for that employee to be observed carefully. This post is coming from my book and should be an eye-opening experience for those who dislike firearms and those who do like them.

 

                If the employees family and friends are hunters then it will not be unusual for them to be discussing the merits of bow over rifle hunting. But if they have never shown an interest before this could be a glaring red flag shooting up the pole. This also includes blades, chemicals, and etc. The incidence of a person

Suddenly becoming interested in weaponry can be disconcerting to everyone who is around them.

                Sometimes these weapons can be a study of IED’s (improvised explosive devices) and other kinds of bombs. Dry ice makes a wonderful ‘noise maker’ for someone who wants to disturb the workplace and injure someone. You may not think about dry ice as a weapon, but it can be very damaging to someone who is near the explosion.

                I was working at a pork processing plant in St. Joseph years ago when an employee thought it would be funny to make and throw around some dry ice ‘bombs’. One employee opened his locker and it blew up in his face, causing him to lose 50% of his eyesight. Another prank was to toss the 2-liter plastic bottle down the aisle in the locker room against a far wall. One employee lost part of a foot and another partial hearing, permanently, because of this explosion.

During hunting season, a lot of hunters I’ve known get a strange look in their eyes. They gaze into the distance at the tree lines, or at least the one in their mind’s eye. Their eyes go glassy and they seem to glaze over.

                Their bodies sometimes seem to be trembling all over. They walk around in a daze all day and night. They talk about nothing but putting on the garb and going into the forest to shoot ‘harmless little creatures like ‘Thumper and Bambi’. And then they start talking about the after effects of the kill.

                After that they’ll consume the conversation with the best ways to skin and cart the meat away for packing into the freezer. And usually this is done with a gleeful smile and salivating mouth at the thought of blood sausage and deer, rabbit, turkey, or whatever game they’ve sent to the Rainbow Meadow.

                Okay, so I’m exaggerating a tad bit. But with a hunter, especially those who go after big game, they get a tad bit obsessive about getting out there on opening day. And they won’t come in until they’ve bagged their limit. Not even the long hours in tree stands or blinds will dissuade them.

                But when it comes to people who have never had an interest in hunting or other types of weapons, then this fascination may be indicative of a growing problem, and not just for the employee, but for your entire company. And there are few things that can make a person turn to weaponry of any kind.

                If they’ve been a victim of a crime recently, or a family member. This would be a great way to get people to turn to buying a weapon of some sort. Be it a pistol, rifle, knife, mace, or even a Taser. Not wanting to be a victim again, or allowing it to happen to someone they love is a powerful motivator.

                It could also be that someone has been threatening them with bodily harm.

                This is the one that really needs to be looked at. If they’ve been threatened with bodily harm, either at work or home, then it is likely they may spook easily. And if they spook easily, then they may have a ‘hair trigger’ on their hand and willing to start attempting to prevent anyone from harming them or their family, even pre-emptively.

                In the case of a disgruntled employee, they will likely carry weapons whenever they want to and ignore company policies. They could carry a firearm in their purse, or a large hunting knife stashed in their desk. So many weapons can be easily hidden from view until it is too late.

                And IED’s will not be apparent until it is too late. Who would actually think that a company that utilizes dry ice and has plastic, or glass, bottles/containers would be at risk if everything else is done correctly? That’s the point – no one.

                So it is up to co-workers, supervisors, managers, and others to see the signs of this sudden fascination. And remember that if they’re studying to be in the military or police, it may not be a bad thing, but you should always take action if you suspect anything.

 

                Sollars Security Shield is always available to assist any business with workplace violence prevention plans. Call us or see our website for more information; 480-251-5197 http://www.sollarssecurityshield.com

30 Years of reflection in Security

June 4, 2013

 

30 Years of reflection in Security

 

                On this date in 1983 at 1045 AM I started my career in the security field. It has been a long road these past 30 years. I’ve seen many things change that I didn’t think would ever change.

                And much to the surprise and chagrin of many of my former managers I’ve been right about a great many things I tried to change back then. And the worst part is that they’ve been proven wrong in what they were doing!

                I started off with a company most of you will not remember, Wells Fargo Guard Services. That was in St. Joseph, Mo. The managers name was Gary Stephens. He was fired for fraud soon after and was followed by 8 more managers over the next 12 ½ years.

                I went from a lowly security ‘guard’ to a site supervisor, strike Captain/coordinator (which became my specialty – 22 of them in 8 years), to Field Operations Supervisor. I was demoted, promoted, demoted, and humiliated more than a few times. Stabbed in the back for trying to better the officers and supervisors and finally shoved off to the side and forced to quit.

                I did meet a couple of good friends there, including my oldest friend in the profession. Jerry Ramos started for Wells Fargo a few years before me. He is now the Director of Strategic Recruiting/Military Liaison for Allied-Barton. And my experience with Allied isn’t a reflection on Jerry since he didn’t start for them until long after I left in 1998.  

                I started there in 1996 and became a Client Services Coordinator, a fancy term for a field supervisor in a suit, and then onto being an Operations Supervisor, aka scheduler. While I was there, they were bought by Spectraguard and the name changed. And then changed back again.

                The stories I could tell about the major client and the corruption between my Branch Manager, the Account Manager, and the client contact! Ghosting employees, paying officers who weren’t licensed or even there and then fudging time sheets to ensure coverage wasn’t lost (read money and the account, which happened shortly after I left). I kept my mouth shut and was rewarded by being demoted and told to find another job.

                I was then brought back and made a ‘trouble-shooter’. I turned around and saved 3 accounts from cancellation, except one which was already lost when I went there. Then I was rewarded by being lied to and fired for making a mistake.

                I floated around for a few years until I caught on with my best job ever. First Response, Inc. in Mission, Kansas. Scott Carmony owns it and brought me in a Field Operations Supervisor. Both he and Jeff Taylor let me do the things I was best at, which means I enjoyed that job immensely!

                I got to write (I started a company newsletter, post orders for all 30 accounts, training manuals, and all kinds of other innumerable stuff – thanks to Mindy for editing all of it), teach (orientation and supervisory classes), drive around and be with the security officers talking and coaching, consulting (I did several surveys, sat in on meetings, helped plan strategy for clients, and etc.), and bust my butt to get the job done, right!. I got to try and improve every aspect of the company and its officers.

                Then I moved to Phoenix and went blind 6 weeks later. It took a few years to get over the anger and settle myself down and accept it, which I haven’t exactly accepted the limitations, just the fact I can’t see. I started my first company in 2006 and made a few bucks.

                In 2008 it went under, just like the economy. I kept plugging and in 2012 I started Today’s Training LLC in which Sollars Security Shield is a part of. My name is out there and I’ve done a bit.      In these past 30 years I’ve been fortunate in several ways. I’ve worked for some bad managers, which showed me the wrong (or right) way to manage. And the good managers I worked for showed me how to refine my managerial skills to be better. I’ve written 2 books, more than 70 articles, twice weekly blog, and more than 120 media appearances since I started. I’ve made many good friends and lost a few. Jerry Ramos, Mindy Mitzner, Ryan Eldridge, Dave Rabern, & too many to mention. All I can say is that I’m looking forward to the next 30 years!

 

                Need to take advantage of 30 years of security experience? Call Robert at 480-251-5197 or see the website at

www.sollarssecurityshield.com

www.Facebook.com/Today’s Training – Visit it and then ‘like’ it if you do.