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Month: April, 2013

When will we forget – Again!

April 30, 2013


When will we forget – Again!


                We have a short memory in this country of ours. I think that it started with the war in Europe and then Korea. After that came the long drawn out conflict in Vietnam (our longest, by far, involvement(,the 1st Gulf War, Bosnia, Somalia, the 2nd Gulf War, Afghanistan, and on and on and on it goes.

                We want to forget about these things, simply because they are bad memories. We get to the point that we really don’t give a ‘rat’s booty’ whether the rest of world turns against us, attacks us, or just ignores us. The public sometimes just doesn’t seem to care!

                It has happened after each shooting at the Post Office 30 years ago. Columbine in 1999. 911. Va. Tech in 2007. The dead and wounded fighting for our freedoms. Sandy Hook (ask the Democrats who tried to pass gun control and couldn’t). And now the Boston Marathon. What’s next?

                Below is an article I’ve copied from my Security Management daily security briefs. It kind of tells the entire story. But my question is the same; when we will forget about the bad things that have happened to us?

                I started working for First Response, Inc. in Mission Kansas in October 2001. Less than a month after the September 11th terrorist (cowardly and despicable act) of bringing down the Twin Towers in New York City. I saw in the few months I was there, just starting out, how our perception changed. And changed so dramatically it was scary how fast some companies back-pedaled!

                First Response didn’t have the manpower to handle all of the requests they had for new accounts and extra coverage on existing accounts. So we turned down numerous (at least 25) new clients in the span of 3 months. We didn’t have either the existing manpower, recruiting muscle, nor the office staff/field supervision to handle it.

                By February of 2002, nearly every client we had that wanted extra coverage decided that ‘No we don’t want it any more’. The reasoning’s were just as numerous as the clients we turned away.

We don’t have the money

The employees are starting to complain

Management believes that it’s a waste of time and resources

Employees are circumventing the new crack down

Employees and management think that it’s an invasion of their privacy

They think that we’re watching them


                And the list goes on and on. Extra security isn’t meant to be over-bearing. It’s meant to keep those employees and managers safe from a potential idiot who wants to do harm to that business or its employees. But we forgot why we had the extra coverage. Therefore they dropped it.

                In WWII we had a strong belief in what we did was right. Not everyone bought into that and in a free society we can withstand criticism and those who don’t think the same way as the majority. But when that attitude starts to become more prevalent than saving ourselves or our allies, then it becomes dangerous.

                We fall into the trap of CHH. It can’t happen here is a dangerous attitude for anyone e to have. Whether it be in school violence, workplace violence, or terrorism. It basically means that we’ll stick our heads in the sand and wait until we get bit in the butt before we worry about it! And that can cost us lives, money, bankruptcy, our business, or friends/family/loved ones.

                So without further ado, here is the brief I promised you a few hundred words ago.

                Marathon Tragedy Should Bring Security Back to where it Should Be, Security Official Says

Security Director News (04/22/13) Canfield, Amy

                While security is on the mind of nearly everyone following the Boston Marathon bombing, such vigilance is prone to waning, according to George Rosebrock, the security manager for the McCormick Place convention center in Chicago. Rosebrock said there was a similar concern for security following the Sept. 11 attacks that faded in the period of relative calm that came after them. He said security is always on his mind, especially when it comes to protecting McCormick, a 2.6 million square-foot convention center that sees some 3 million visitors annually. He said he oversees an unarmed security force that patrols the location constantly and knows the ins-and-outs of the massive complex. The key to keeping the convention center secure is to be proactive.

                Sollars Security Shield is available whenever you need us for any security incident that may occur. We specialize in workplace/school violence prevention, but can consult in many aspects of security. Please call 480-251-5197 or check our website at

Writing A DRP

April 26, 2013


Writing A DRP


                One of the biggest aspects of your physical security plan and prevention of WPV is creating a DRP.  A Disaster Recovery Plan is a crucial element in order to have the necessary recovery program in place for you to stay in business and avoid many unhappy lawsuits and public relations nightmares.

                There are innumerable books out there that will show you how to write a comprehensive plan to survive any kind of crisis. So I will only skim over the relevant sections that you need to give attention to and hopefully, this will give you a head start on actually writing your plan. And understand as well, that there are just as many good books out there as there are bad ones. And many of them have conflicting points of view on forming and running a DRP.

                The one hard part, and I’ll admit complicated part, of this process is planning your DRP. Each and every disaster that you may encounter needs to have a part in the plan and its own section with appropriate actions attached to it. You can certainly adapt sections from other areas, but ensure that there is no confusion within the plan. So what kind of disasters will a DRP cover? Numerous, but here is a short list them;




Large scale vandalism



Active shooter events

Hazardous chemical spills

Bacterial contamination of a food processor


                And these are only a few of the innumerable events that could hit your company with a disaster. And if you wanted you could even count war as one to plan for! Each of these will have certain things in common within the plan, but it is just as important to have a separate plan for each kind of event. And if the probability of the event is extremely remote, then don’t dwell on it to long just develop a cursory plan outline.

                One of the main concerns that you have to think about is the simplicity of the plan. While it may be of great interest by your legal department to have all the detail in the world it really isn’t necessary. As with your policies & procedures, it needs to be simple and easily read and understood. That means keeping it concise and not verbose.

                This will be especially true for the parts that will receive general distribution throughout the company. Your employees who have been designated for certain responsibilities only need to have the relevant sections of the plan. And while they need to know how important their part is overall, they don’t need to be burdened by the entire thing. You can always keep a full can complete DRP in your main office for perusal by anyone at their convenience, but it doesn’t need to be distributed to everyone.

                On the other hand, c-suite management needs to have a full and complete copy of the DRP. And they need to understand it and how to implement it as well, no matter the cost in time and energy. The expenditure in those areas will pay dividends later.

                First of all I would propose 3 groups of people in your plan. Each set will be responsible for a separate unit of action after the disaster strikes. Now each of these groups will have responsibilities within your DRP and they must be allowed to carry them out. As with other segments I’ve talked about fiefdoms must be put aside and everyone work together for the betterment of the entire company and its employees.


(This article will be continued)


                If you have any questions or concerns about your DRP(s)? Contact Sollars Security Shield at 480-251-5197 or see our website at

                While we specialize in workplace violence, we can help you with your DRP, especially when it comes to an active shooter or WPV incident.

Training Your Employees

April 23, 2013


Training Your Employees


                We’ve covered this topic before, but I’ve been asked lately how I engage employees and how do I know they are going to learn AND retain what I teach them? Not necessarily an easy question to answer, but I will do my best to tell you how I do it and why I’m successful at training people in such a lurid and sad topic.



                Anybody can train a class of humans. I dare say even a chimp can teach a class of employees (or management) people something and possibly be more effective than some of the consultants/trainers getting paid to do it. Your first step is to ensure that you have a good instructor and material. Without those you’re sunk.

                It really doesn’t matter if you have videos, books, manuals, CD’s, Power-points, overhead projectors, or costumed characters running around. If your instructor is as interesting as a cow patty it won’t work. Many people think that Ben Stein is a very dull and boring man in his speech tones. And to most he probably is, it’s monotonous and deep.

                But I have also seen people who could read the phone book or even the back of a toilet paper package and keep you on the edge of your seat. Therefore it’s about the instructor not necessarily the material – most of the time.

                One of the best managers I ever worked for told me about one of the officers he had during the Vietnam War. The officer was so good, that he would order you to ‘dig a latrine and you would jump at the chance to build a s*** hole for him!’ A tribute to both morale and a good leader/instructor.             

                A good instructor will find ways to keep their audience involved in what is happening and going on in front of them. Having your classes/seminar participants simply watch videos for 8 hours or so is boring and they won’t get much from it. This is the preferred method for most security ‘guard’ companies, and you can all tell stories of the ‘lowly trained rent-a-cops’ at your business or one you’ve visited. And my opinion is that training is the main reason why – despite any state mandated requirements.


Training Methods

                The training method you utilize also has a lot to do with how well it is retained and how well it is received by the participants. I happen to use 3 different kinds of methods all melded together in my classes. It doesn’t work with all of them, but it does work with most.

                The first method I use is an oldie but a goodie. KISS – Keep It Simple Stupid. This should be a commandment of everyone who trains people. Keep your training simple! It doesn’t matter if you’re training front-line employees, security officers, supervisors, managers, or C-suite executives. Keep it simple.

                The reasoning for this is just as simple. You are probably training your participants on something they don’t know. Therefore you need to keep it at a basic level and build upon that as you go along. Even for top executives with MBA’s! They certainly don’t know about workplace violence, at least to the degree you’re teaching them (if they did they wouldn’t have hired you).

                The second method that I utilize is called ‘The Socratic Method’. I’ve used this for decades and didn’t even know it had a name until about 10 years ago. But it is a simple yet very effective tool in teaching people. In essence they train themselves!

                Instead of telling the class the answers I ask them questions and have them tell me the answers! If they don’t know the answers they sit and stew for a few seconds or minutes until they start to get it. But in the process, they are throwing out answers that are both right, mostly, and wrong. I tell them if they are on the right track or not, but they answer the questions.

                And after a few fits and starts, if they haven’t gotten it yet I’ll give them the answer. But that doesn’t happen often.

                Again, it’s a matter of dragging the correct answer out of them and making them think it through. Depending on who you’re training, they can over think the answer and never get on the right track or just be as basic as possible and get it on the first try.

                Lastly, I employ a ‘shock’ method of training. I usually start my seminars off with having them close their eyes and relax, just like a beautiful spring day and they’re busily working on a project. Then as they are imagining the day and their keyboard, I either slam a book hard onto the table or play a recording of gun shots. That gets everyone’s attention. It makes them sit up, take notice, and wonder what I’m going to do next. And while it may be a bit theatrical and overly dramatic it is effective.

                When training security officers or a detailed exercise, I also pound the table or hit the wall as hard as I can. This also has the same effect as the recording of gun shots. They jump, but sit up, take notice, and pay attention.


                To re-iterate, you have to have several things to have a good training session and keep the audience engaged in it with you and to summarize here are the main points;

* Educational material they need to know

* Interesting hook to it

* Socratic Method in training


*Shock and Awe– at times

* Instructor driven

* Limited videos and ‘lights out’ mediums


      Sollars Security Shield is available to assist you in developing a training program for your employees, security or otherwise. 480-251-5197

What do we teach our kids about Protecting Themselves at school?

April 19, 2013


What do we teach our kids about Protecting Themselves at school?


            There has been a plethora of proposals about securing our schools in recent months. Ban guns, put armed guards in the schools, more money, study the problem and tons more minutia. And being honest, most of it is just plain rhetoric for the 10 o’clock news.

            Nothing will ever stop people from committing these horrendous crimes in our schools. We can legislate and ban firearms from school property all we want. We can even restrict law abiding citizens from owning them (let’s hope not). But we never talk about what our kids should do to protect themselves if they have an incident in the school.

            What should your kids do if there is an active shooter scenario in their school. How would they protect themselves. Should they be like an adult in a WPV incident? Or should they just play possum? And just as importantly, what should they do if confronted by another student or gang banger?

            One example that I am fervently against is the idea of our students fighting an armed attacker. Butler County Texas received a federal grant several years ago to study this. The basic idea is for students to throw items at the armed attacker books, desks, backpacks, and etc. First of all how do you encourage teenagers to stand and not panic – these are people who have a tendency to freak out over damaging their parents car.

            Secondly, in the event of a Columbine or Va. Tech attack, where the shooter or shooters are in a daze/trance you have little chance of distracting them from their goal long enough to make a get-away. But foremost, all you’re likely to do is make them angrier, and that’s the last thing they’d need to be.

            So what should we be doing to help our kids out of danger in a crisis situation such as an active shooter event? I have three very easy and inexpensive ways to get our kids out and keep them safe. And remember, nothing is ever guaranteed. Even the best school security plan can be thwarted in some fashion i.e. Sandy Hook Elementary in New Town, Ct.



            #1 is teach them the school evacuation plan. Teach, teach and teach more. Teach them until they’re sick of hearing it. Knowing where to get out of the school can help save their lives even with firearms being involved. And keep in mind also that in an active shooter event, you may not want to follow the prescribed evacuation plan, because who knows the evacuation route better than another student wishing to cause death and mayhem?



            The other scenario is what if they can’t get out, due to the shooter being on their floor or wing. In this instance they need to learn how to barricade the door to keep the shooter from coming in. As in most security events, the shooter will pick the path of least resistance to accomplish their goals. They know that they have a limited amount of time and want to cause as much mayhem as possible. So making it harder to get into a classroom will cause them to move to the next target.

            As I say in home security, the thief (nee active shooter) will choose the easiest pickins’! This means, if they are wanting to cause mayhem and chaos then they will move away from a door that may be barricaded. Unless their intended target is in that room, they will move on. And in many cases they’ll move along even if their target is in that room, to look for another target.


Alternate Escape Plans’

            Remember in your newspapers Sunday magazine, you’d see the ads for the rope or chain ladders to help escape the house during a fire? Why can’t we not utilize this same idea to help evacuate a school where a disaster or active shooter event is occurring? These chain ladders could prove useful in the event of any other disaster not just an active shooter scenario.


Alert Codes:

            Lastly, an alert system code use on the PA system. When the main office hears of a shooter, there may not be enough time to alert the school over the PA system. Something as simple as ‘Red West 2’ could mean an incident such as a  fire at the west end of the second floor.  “Black East 3 could mean a bomb threat or harmful person in the corridor of the east side of the third floor.


These are just a few simple ways to help save the lives of our kids during an incident. And again, this incident doesn’t necessarily mean a shooter, a fire, chemical spill, or a bomb threat. The main thing is that we think in conventional and unconventional ways to protect our kids, because after all that’s what we’re here for, isn’t it? And if we can’t protect our kids, then what kind of society or parents are we. And even if we can’t be there 24/7 with an Uzi to protect them, we MUST do what we can.


            Want to help your school district save and protect your kids? Want to know how parents can protect and help to prevent these incidents? 480-251-5197 is the number for Sollars Security Shield. We can help in innumerable ways to help you and the school protect your child.


Will we remember or even care?

April 16, 2013


Will we remember or even care?

In Memorium:

Virginia Tech April 16th

Columbine High School April 19th


                Today’s world is fraught with danger and dangerous people. Just take a look at the headlines in the newspapers or watch the news casts for a few minutes. The best recent example being Sandy Hook Elementary and the Boston Marathon. Who was murdered, where was innocence stolen, or when that crime was committed.

                But the one question that is upper most on everyone’s mind is why and how we allowed this to happen. The overwhelming saying from practically everyone you hear or see is ‘What a terrible tragedy and we can’t stop this senseless…’ Whether it workplace or school violence.

                This post is on school violence. Do we remember what happened on this date and then again on this Friday? The anniversaries of 2 fairly significant events in school violence history. And will anyone remember or even care?

                Columbine High School was hit by a couple of very disgruntled teenagers on April 19th. This also happens to be Adolf Hitler’s birthday, which is why they chose. Dylan Clebold and Eric Harris killed, wounded, and caused mayhem for hundreds if not thousands of people on that day in 1999.

                And today is the anniversary of the Virginia Tech massacre when Cho began shooting fellow students. He ensured his notoriety by locking the doors of the building he was attacking. The total number dead and wounded reached in the dozens.

                But the root question remains, have we learned anything in the intervening years? Yes, I know that security has been heightened at nearly every school in the country. More restrictions have been placed on our kids and what they can bring into the classroom. And literally everything in school has been cracked down on.

But have we learned anything?

                My answer is yes we have, a lot as a matter of fact. Here’s what we’ve learned in the years between these events;

More and more knee jerk reactions

How to over react to the least provocation

Restrict kids and their natural playfulness

Crush our kid’s dreams because of art work

Involve the parents & guardians

Blame everyone else except who needs to be

No accurate record keeping or allowing it to be read

Not informing parents & guardians about security

Expect the government to step in and do it all

Hire more administrators and not security


                These are just a few of the things we haven’t learned how to do properly in the time since these tragedies. If I had time, and length, I’d give you a thousand more! So in closing I’ll say this;

It’s time we stop wringing our hands and saying what a tragedy it is and start finding real solutions to school violence. It’s not that hard to stop these scenes of carnage. So let’s do it!



                Sollars Security Shield is able, willing and available to help any school district or parents group combat violence in their schools. Contact us at 480-251-5197 or take a look at our website

April 12, 2013

April 12, 2013


                Here is a perplexing question. When is WPV actually WPV or something else? Generally I would answer you the simple way, if it happens at a business or work location, then its WPV. And it doesn’t matter where that location may be i.e. on the road, in a business, or on the street.

                But in this case I was asked because of the Fort Hood incident back in 2009. Was that incident, as the Pentagon now states, a WPV incident or was it terrorism? This answer is not so simple. But I will try to enlighten you to the facts.

                Did that shooting occur in a workplace? Yes it did, a facility preparing soldiers for a trip to the war zone in Afghanistan. It was a whole building actually dedicated to that one mission, much like any other office building in the civilian world.

                At that point Major Nidal Hasan stepped into the building and began shooting his fellow soldiers. He killed several and wounded even more.  His rampage was then stopped by a female military police officer with a shot that left him a paraplegic.

                So what was his motivation behind this deadly carnage? One of the oldest and most fought over           arguments throughout all human history. Religion. And while religion can be a warning sign of WPV, in this case it is not. Religion was and is the main reason for this incident. And when religion becomes the primary motivating factor in a shooting incident, especially with the disrespect (radicalized) Muslims show to ‘non-believers’, then it is not-longer a WPV incident but a terrorist attack.

                And in this instance it occurred on American soil, just like the 9/11 attacks by a bunch of cowardly religious fanatics. Hasan committed out and out murder and needs to be treated as such.

                There are several factions of WPV that need to be thought about before classifying it as WPV.

Where did it occur?

Was it politics, religion, or something else?

Was it a robbery in progress?

Was profit the motive or revenge?

Who committed the incident, were they connected to the business?

Was it targeted at a specific person or the institution?


                Those can and should be the deciding factors in knowing several things;

Was it predictable?

Could it have been stopped?

Why did it happen?

Who perpetrated it?


                Sometimes these questions can never be answered definitively. In cases of robberies you can always figure the person is too lazy to work or they needed to feed their family and couldn’t find work. In the instance of religious ideology there is nothing to excuse it, God doesn’t want you to kill anyone, leave that to him. As for regular WPV, it is usually anger or revenge.

                To end this entry let me tell you one definition of terrorism that I’ve found recently, and then you make the determination if I’m right or wrong with it; Terrorism is defined as the threat or use of illegal force and violence by non-state actors to attain a political, economic, religious or social goal via fear, coercion or intimidation.


                Contact Sollars Security Shield if you would like to know more about the different kinds of WPV and how to prevent them. 480-251-5197 or look at our website;

Warning: No one Just Snaps!

April 9, 2013 

                Far too many times, when I hear about an incidence of WPV, and yes I do harp on this point, there is always some talking heads in the media, law enforcement, psychologists, and others who are glad to tell you, ‘They just snapped with no warning’. Well let me tell you something about all of those people, even the ones I admire. THEY ARE WRONG! And granted they say those because they make excellent sound bites, but is that truthful? And do we need good sound bites or the truth in this reporting?

                There are always warning signs to anyone who is about to go off and start harming people. And it doesn’t really matter whether it’s with their fists, pipe wrench, pencils or staplers, or knives and firearms! There will always be warning signs they are about to hurt someone.

                Does anyone remember the incident in Minneapolis on September 27, 2012? an incident occurred that de-bunks the ‘just snapped’ theory. Andrew Engeldinger Was in a termination meeting with his supervisors and the owner of Accent Signage Systems and opened fire in the meeting – which had been called at a time when he was not at work. He then calmly walked past numerous female employees on his way to the loading dock. When he got to the dock, he opened fire killing 3 more, including the UPS driver, and wounded 4. He then shot and killed himself.

                There are other instances throughout the public venue of workplace violence where the shooter either ignored or didn’t shoot people who were right in front of them. In several cases the shooter looked them straight in the eye and then walked by. In the case of ConEd of Southern California in December 2011, the shooter looked in the cubicles to ensure his intended victims were actually there before shooting. Sounds like both these guys just snapped, huh.


The Key

                The key to all of this is whether or not we act upon these signs. My favorite saying that gets derided so often from others not in the WPV field is this; we can either choose to act upon the warning signs or ignore them. No, I’m not crazy or living in a world of fantasy.

                We can choose to act upon the warning signs or ignore them. Which way we decide to act could determine whether or not someone will die soon or not. And in reporting the warning signs there are several things that stand in the way of reporting them to a supervisor or manager.



                The first one is ‘I don’t want to get involved’. This can be quite dangerous if it prevails in the workplace. And while it may be admirable that you don’t want to put your nose into someone else’s business, in this case it may not be a bad idea. And it is unfortunate but the culture of the business might also be encouraging this attitude as well.

                So what are some of those excuses that people give for not reporting the warning signs to their supervisor, manager, human resources, or an anonymous tip line? They are many and varied and many times they can be comical. Here is a partial list of the ones I’ve heard in the past 20 years or so. How many have you heard in the past. And more importantly, how many of these ring true with a problem employee that you know?

He was just going through a tough time

He’ll come out of it

He’s not that kind

He would never do something like that.

 He’s not capable of doing that.

He’s got problems, who doesn’t?

I don’t want to get him in trouble.

I don’t want to get involved.

It’s not my problem

Why should I care what happens to him?

I hate this place, why should I warn them?

This company needs a wake-up call anyway.

 They won’t listen to me.


Connecting the Dots

                I stated above that no one just ever snaps. There are always the warning signs. Unfortunately, it’s as much the companies fault as well as employees fault that these signs are ignored. The reason for this is that, in addition, to the excuses above, no one can or is willing to ‘connect the dots’.

                Connecting the dots is a simple exercise, especially when you know what to look for. And it’s up to the company to inform their employees what they need to look for and connecting those dots.

                And it’s not just that simple either. Supervisors, managers, human resources, security, top management, literally everyone needs to know not to pooh pooh what an employee brings to them.

                Some employees will cry wolf too many times and therefore not be credible when reporting such things. But even if they aren’t credible in all cases, it may be the one case that they are and an incident occurs. After that it’s all about cleaning up – the blood, brain material, broken machinery, lives, and the publicity. And of course after that is litigation and potential bankruptcy.


                I will be speaking on this topic at the annual Southwest Security Conference on May 3rd in Phoenix. Go to for more information and a schedule of events. And if you need any assistance on learning the warning signs and why no one just snaps call me at Sollars Security Shield at 480-251-5197 or visit the website

Do you follow CW?

April 5, 2013

                 Throughout the earlier parts of my career I ‘toed’ the corporate line. I did what I was told blindly, with no thought to originality or creativity. And I believed that was the way to do things. At the time, 30 years ago, I was with Wells Fargo Guard Services (now defunct having been a part of several mergers and acquisitions).

                As Major Frank Burns, Larry Linville of M*A*S*H fame, stated during an episode this line ‘If we don’t follow our leaders blindly and act the same, we can’t be independent and free’. It is unfortunate but I thought that way. And probably the reason was that the company I worked for encouraged it, as do far too many security ‘guard’ companies do today.

                I learned as I continued with them that this wasn’t the way to get things done. Nor was it the way to improve things and the conditions that security was under. So I started to change and have kept changing to this day, much too many peoples chagrin and mine at times.

                At this point I can say that I don’t follow conventional wisdom (CW). And to that point I hope I never will. CW is constraining, restrictive, doesn’t allow for creativity or originality. So, therefore, I will continue to think ‘out of the box’! That is where the best ideas come from and problems are solved after all.

                I read a story about a college kid who started his working career at Fenway Park in Boston selling Crunch-n-Munch. He wasn’t making much money (about $15 per night because he was paid on commission). So his 2nd night on the job he changed his strategy and started singing, dancing, and acting like a good stand-up comedian, didn’t matter that he couldn’t sing or dance a bit. His income increase to well over $400 per night by the end of the baseball season. This was definitely against CW at the time for food hawkers in the 70’s & 80’s. But it worked and he was entertaining obviously.

                Sometimes this has served me well during my career. Other times it hasn’t and I’ve gotten into trouble and even fired for these thoughts and ‘counter-productive’ solutions for clients. They were counter-productive only to the company I worked for, not the people I managed or the clients I worked for. The clients and officers were always happy with what I did, mostly, it was the company I was working for that didn’t like what I did.

                On the social networking site Linked-In I came across an article that really seemed to speak to me. It was posted in a discussion group by a colleague of mine, Felix Nader. Here is an excerpt of the discussion;

                If you’re not up for being a creator, at least be willing to put yourself out there to support and defend new ideas. Don’t simply follow the crowd and their Opinion of something. Form your own independent thoughts and stand behind those beliefs. Don’t bow to the criticism of other critics who might criticize you. Leadership is about being out in front and taking others to new places. You can’t lead if you simply follow the conventional wisdom because it’s safe.

                This sentiment simply tells me that not following CW is the right path. I never have followed it and I don’t want to start now. I believe that I can do well enough without following everyone else and falling into line with whatever is out there that is new, exciting, or shiney.

                As security professionals it is our duty NOT to follow CW and everybody else. We need to chart the course for our clients and our own companies. So the one thing I tell clients and other people to is simple; don’t follow the rules!

                That brings me to 2 books that I simply love. The first is by Robert Krenzel entitled ‘If it ain’t Broke, Break it!’ The other one is entitled ‘Re-work’ by Jason Fried.

                Both of these books take CW and turn it on its proverbial head. And I’m sure that most of my former bosses would turn in their graves or wiggle like they have scorpions in their pants over the actions suggested by these books! But as I said before, CW is not all that great.

                I firmly believe that CW can, at times, be moldy, old, smelly, & totally useless in a world where things change too fast to keep up at times. So thumb your noses at CW and try something new, bold, & exciting. If it fails, lesson learned.


                Want your security problems to be handled in an unconventional way that helps the company and the bottom line? Contact Sollars Security Shield at 480-251-5197,, or our website

The Lost Art of Common Sense;

April 2, 2013

                 What is “common sense”? I’m sure there are really some people who don’t know. I can’t tell you the number of times throughout just one day, that I am astonished

at the lack of “common sense”. Most generally we think of common sense as the things people should just inherently  know.  For instance; Should you go

to work drunk? “Common Sense” would dictate No for the answer, yet we see this all the time regardless of industry. It’s the little things like when people

sign a document acknowledging that they have read and understand it’s content, yet later when that document comes into play (maybe a policy or procedure

violation) that same person will claim they had no idea. Then you confront them with the signed acknowledgement and, here’s where “common sense” comes

into play, they say “I didn’t read that”, Really? “Common Sense” would suggest if you’re going to put your name on something you should probably know what

it is you’re signing. Geeesh!  I think I realistically could’ve taken many employee’s for any portion of their pay, they’d never be the wiser, they just

sign that stuff and rush out the door. Only when they would notice a shortage in their wage would it ever occur to them. I actually tell people “please

read what you sign, I could be asking you to sign away 10% of your wages and you wouldn’t know” and they still never read.

Here’s another common sense thing that really gets under my craw. Yes, I said craw, maybe I’ve known Robert too long, but when someone phones you to ask

for information, then when you start to deliver the requested information, they say “hold on, I have to find a pen and paper”, again…. wouldn’t it make

more sense to be prepared, especially when you are the one asking for the information. I have taken to asking them to call back when they are prepared

to receive the information. Yikes! That one is a biggie for me. I know in my previous blog I chatted with you about hygiene, so let me just say if your

teeth are growing fuzz, “common sense” would suggest you BRUSH YOUR DA*N Teeth!! If you can smell yourself, you should Take a bath! 

I guess my purpose in today’s blog is to vent a bit about the lack of “common sense”. I vote that it be renamed Uncommon Sense and those of us who exercise

this power earn tolerance pay for those who seem unable to grasp the idea.  Who’s with me? Shall we start a petition? Maybe not, but I would love to hear

what really irks you in this “common sense” area. Leave your comments, it will be good to know I am not alone in this revolution to end idiocy.  lol  Thanks

to all of you for reading !!


                Mindy Mitzner is the owner of Stepping Past Ourselves in Gardner Kansas. She can be reached at  913-256-5688. Or you can email at steppingpastourselves@gmail .com

. She also works for a regional security company in Mission, Kansas as the Employee Relations Manager